The Prolong Travel Mug is currently available at Peterborough Green-Up, Aylmer Street, Peterborough and in Ottawa at the Ingenium Boutique, located in the Museum of Science and Technology.
No, the mug and lid should both be hand-washed with warm water and a mild soap. A bottle brush may be used to properly wash the beverage cavity of the mug.
The Prolong Travel Mug will recharge on it’s own in 12-24 hours. To reuse immediately, fill the cavity with cold water for 1-2 minutes.
The Prolong Travel Mug is designed for beverages served at or near 75°C, the average range for over-the-counter hot drinks. Beverages near boiling will take longer to cool to a safe temperature, and will decrease the time your beverage is maintained at the optimal temperature. The addition of milk, cream or other additives that cool the pour temperature below 75°C may likewise shorten the optimal temperature range.
Beverages at or near the boiling point should be allowed to cool for several minutes before transferring to the Prolong Travel Mug. Teas should be steeped in a separate container, then transferred to the Prolong Mug after the steeping process is completed.
Discounts are available for orders of 24 or more mugs. Please contact us to place your order.
Height: 23.9cm / 9.375in, 21.3cm / 8.375in (without lid)
Diameter: 7.3cm / 2.9in
Weight: 588g / 1.3lb (empty)
Capacity: 400ml / 13.5oz
Of course! We offer replacement lids* at no cost, aside from shipping fees.
*Available for a limited time based on supply.
If your Prolong Travel Mug does not perform as advertised, contact us at email@example.com for product return instructions. Upon receipt of your mug, a refund of your purchase cost and the original shipping cost will be extended. To qualify, return requests must be received within 60 days of purchase. Return postage is at the customer’s cost.